Soar beyond customer satisfaction.

Soar beyond customer satisfaction.

Elevating eCommerce with technology that keeps you ahead.

Elevating eCommerce with technology that keeps you ahead.

We specialize in creating tailored systems to future-proof your eCommerce store.

Tech moves fast, making it hard to keep up. That’s why our goal is to be a trusted guide, helping you to adapt and stay up-to-date.

Our Mission.

We tackle disorganized customer service processes that hinder eCommerce stores from scaling efficiently. Poorly managed customer support impacts customer satisfaction and retention, resulting in lost sales and revenue. Our mission goes beyond software integration; we provide ongoing consultation to continuously adapt your business to the latest technology, helping you stay competitive, efficient, and ready for the future.

Our Services.

Our core service:
Nebula-O.

Your customer service processes built in SmartSuite, enhanced with internal and external AI agents, including comprehensive data preparation to ensure optimal AI performance.

Your customer service processes build in SmartSuite, your data prepared for AI agents

Consultation.

Our support goes beyond software integration - we're your long-term technology partner. We offer ongoing consultation to help you adapt to new technologies, optimize processes, and stay ahead in your industry.

Tailored Services.

In addition to our core offering, we provide tailored services designed to meet the unique needs of every business. We understand that no two businesses are alike, and each has its own challenges and goals. That’s why we customize our approach, ensuring the solutions we provide align perfectly with your specific requirements and drive the best results for your business.

Our Process.

Reliable process for achieving distinctiveness.

01

Discovery and Research.

  • Discovery call to understand the client's needs and challenges.

  • Tech stack and database analysis.

  • Determine if the client is ready for AI and software integration.

01

Discovery and Research.

  • Discovery call to understand the client's needs and challenges.

  • Tech stack and database analysis.

  • Determine if the client is ready for AI and software integration.

01

Discovery and Research.

  • Discovery call to understand the client's needs and challenges.

  • Tech stack and database analysis.

  • Determine if the client is ready for AI and software integration.

02

Strategy Development.

  • Develop a strategy based on the analysis.

  • Integration Plan.

  • Preperation for system integration.

02

Strategy Development.

  • Develop a strategy based on the analysis.

  • Integration Plan.

  • Preperation for system integration.

02

Strategy Development.

  • Develop a strategy based on the analysis.

  • Integration Plan.

  • Preperation for system integration.

03

Solution Development and Testing.

  • Development of the bespoke system.

  • System testing.

  • System integration.

03

Solution Development and Testing.

  • Development of the bespoke system.

  • System testing.

  • System integration.

03

Solution Development and Testing.

  • Development of the bespoke system.

  • System testing.

  • System integration.

04

Ongoing Consultation.

  • Continuous Optimization.

  • Personalized Support.

  • Proactive Strategy Adjustments.

04

Ongoing Consultation.

  • Continuous Optimization.

  • Personalized Support.

  • Proactive Strategy Adjustments.

04

Ongoing Consultation.

  • Continuous Optimization.

  • Personalized Support.

  • Proactive Strategy Adjustments.

Our Pricing.

Our pricing is tailored to your specific situation and needs, ensuring you only Invest for what truly adds value to your business. Each project varies based on factors like the complexity of your tech stack, data preparation requirements, and the scope of integrations. Get in touch with us for a custom quote that aligns with your goals and budget.

Meet the Founder.

Book your call.

Book a call with us and let's see what we can do for you!

Our faqs.

The most common questions we get asked.

Which platform do you build your systems on?

Do you integrate with existing platforms like Shopify or Zendesk?

What is the first step to working with you?

How do you use AI agents to support both customers and internal teams?

How does the preperation process look like?

Which platform do you build your systems on?

Do you integrate with existing platforms like Shopify or Zendesk?

What is the first step to working with you?

How do you use AI agents to support both customers and internal teams?

How does the preperation process look like?

Which platform do you build your systems on?

Do you integrate with existing platforms like Shopify or Zendesk?

What is the first step to working with you?

How do you use AI agents to support both customers and internal teams?

How does the preperation process look like?

Contact us.

Got questions? Don't hesitate to contact us.